MSI installation fail

When you get:

“The feature you are trying to use is on a network resource that is unavailable”

During and installation of a MSI file you may just be dealing with a registry error.  MSI installations sometimes get messed up and won’t install.   One of the causes of this is prior installation attempts or removals that didn’t quite finish the job. 

Then this is likely the situation.   Along with the error above it will tell you it cannot find the file and ask you to search for it.  You probably won’t be able to find this file but there is a solution.   It involves using the registry so if you are uncomfortable with this I would advise having someone knowledgeable do this.  My usual advice would be not to attempt this yourself.

First open the registry editor and make sure you are at the root.  Once there, search for the file your program is requesting (program.msi).  It will be associated with a key that will look something like (example only not actual key) {ACDA0F20-94F0-449E-B81F-F8179E3DE605} You will need to delete the entire key that is associated with that MSI file.   There should only be one key in the registry so to make sure you may want to continue the search before deleting this key then start from the beginning to find it again before deleting it.

 

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